[{"label":"Home","url":"https:\/\/www.pbo-dpb.ca\/en"},{"label":"Publications","url":"https:\/\/www.pbo-dpb.ca\/en\/publications"},{"label":"Overview of the Government\u2019s Digital Service Transformation","url":"https:\/\/www.pbo-dpb.ca\/en\/publications\/RP-2324-013-M--overview-government-digital-service-transformation--apercu-transformation-numerique-services-gouvernementaux"}]

Overview of the Government’s Digital Service Transformation

Published on September 15, 2023 PDF(opens a new window)

This report is in response to a request by Senator Colin Deacon to estimate the financial cost of Motion No. 107 – That the Senate call on the Government of Canada to replace its outdated program delivery and information technology systems by urgently accelerating the implementation of user-friendly, digital solutions that transform the public service delivery experience of Canadians, and ultimately reduces the cost of program delivery.

After the report had been finalized, CRA indicated that some of the information they provided for IR0690 was not confidential and could be publicly disclosed.